Terms of Use

1. Services Offered

Equanimity AI Inc. provides software infrastructure designed to support healthcare organizations in monitoring and understanding patient-related signals between clinical encounters, including mobile applications, dashboards, and analytics tools.

The company does not provide medical advice, diagnosis, or treatment. Clinicians retain full responsibility for all clinical decisions at every step of patient care.

2. Permitted Use

Users must use the Services for lawful purposes only and may not:

• Misuse or attempt to gain unauthorized access to systems or data
• Reverse engineer or decompile any component of the Services
• Distribute malicious code or software
• Use the Services in violation of applicable law, including HIPAA

3. Account Responsibility

Users must provide accurate registration information and maintain the confidentiality of login credentials. You are responsible for all activity that occurs under your account and must notify us immediately of any unauthorized use at info@equanimity-ai.com.

4. Healthcare / HIPAA Compliance

Healthcare organizations using the Services act as Covered Entities under HIPAA. Equanimity AI may function as a Business Associate and will execute a Business Associate Agreement (BAA) before processing Protected Health Information on your behalf.

Contact info@equanimity-ai.com with subject line "BAA Request" to initiate this process prior to onboarding.

5. Data Ownership

Healthcare organizations retain ownership of all patient data. Equanimity AI does not claim ownership of customer data and will not use it for advertising or sale to third parties.

Equanimity AI may use de-identified or aggregated data for product improvement, analytics, and research, provided such data cannot be used to identify individual patients or organizations.

6. Third-Party Services

The company disclaims responsibility for the availability, accuracy, and security of third-party integrations. Use of third-party services is subject to those parties' own terms and policies.

7. Service Availability

We do not guarantee uninterrupted operation of the Services. Maintenance windows, outages, and interruptions may occur. We will endeavor to provide advance notice of planned maintenance where practicable.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY REGARDING CLINICAL OUTCOMES, PATIENT HEALTH RESULTS, OR REIMBURSEMENT OF ANY BILLING CODES.

9. Limitation of Liability

IN NO EVENT SHALL EQUANIMITY AI BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

Users agree to indemnify and hold harmless Equanimity AI Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from misuse of the Services, violation of these Terms, or violation of applicable law.

11. Termination

Services may be suspended or terminated for violations of these Terms, non-payment, or as required by legal obligations. Either party may terminate with 30 days' written notice. Upon termination, customer data will be made available for export and subsequently deleted in accordance with our Privacy Policy and any applicable BAA.

12. Governing Law

These Terms are governed by the laws of the State of Delaware. Disputes shall be resolved in the courts of Delaware. The parties consent to the personal jurisdiction of such courts.

13. Updates to These Terms

We may modify these Terms from time to time. Material changes will be communicated by email or in-platform notice. Continued use of the Services after the effective date of changes constitutes acceptance of the updated Terms.

14. Contact